Next Episode 6:
Ep. 6 | Customers Expect Convenience. How Are You Adapting?
Ep. 5 | How Do Customers Find Your Business?
Success in the Field
How do customers find your business in 2020? In episode 5 of Success in the Field, Jason and Jack dig into some consumer research and discuss how you can stand out from the crowd.
How do customers find your business in 2020?
In episode 5 of Success in the Field, Jason and Jack dig into some consumer research* and discuss how you can stand our from the crowd, including:
- The most common ways people find tradespeople
- The decision-making process and why it matters
- Suggestions to help you get more customers
For more resources check out our detailed guide on crafting paperless customer journeys in your business.
If you enjoyed this episode, please share it with anybody else you think may be interested using the links to the side. Plus get in touch with us on social media to let us know your own thoughts on how customers discover your business! You can reach us on: Twitter, LinkedIn, Facebook.
Success in the Field
Success in the Field is a video series for field service professionals. Each episode we discuss the rapidly changing field service industry and how you can accelerate your business’s success in the field. Make sure to subscribe to stay up to date!
*Statistics from this episode are available in Eureka Research’s full report.
Hosted By
As Commusoft founder, Jason has over 15 years of experience building software for field service companies and working with businesses to understand their challenges. Jason created Success in the Field to share his insights and discuss vital topics for the field service industry, all with the aim of helping companies grow their business and improve customer journeys.
As Commusoft's sales manager, Jack has spoken with thousands of field service companies to discuss their business needs. Jack joins Success in the Field to to bring his knowledge of the day-to-day challenges tradespeople face and the many stories that Commusoft clients have shared with him over the years.
Other Videos in This Series
Ep. 14 | How to Get Your Quotes Approved and Close More Deals
Sales - July 29, 2021
Ep. 13 | Women in Trades with Hattie Hasan of Stopcocks
Management - March 31, 2021
Ep. 11 | Customer Finance & the Field Service Industry with Vendigo
Sales - December 15, 2020
Ep. 9 | Innovation in Location and Easy Addresses with what3words
FSM Software - November 11, 2020
Ep. 7 | How to Build Trust and Win Jobs
Sales - August 11, 2020
Ep. 6 | Customers Expect Convenience. How Are You Adapting?
Customer Experience -
Ep. 3 | How Has Service Scheduling Evolved?
FSM Software -
Ep. 2 | How Does Communication Impact Customer Journeys?
Customer Experience -
Ep. 1 | How Do You Improve Customer Journeys?
Customer Experience -
