Planned maintenance system software automates vital aspects of your trades business. With it, you can maintain customer appliances, streamline your entire team's digital recordkeeping, and more. After all, managing planned preventative maintenance (PPM) schedules and various assets for all your customers without software can jeopardize your business’s organization and integrity.
As you know, whether you service residential or commercial assets, planned maintenance is preferred by most customers, since this strategy saves them both time and money in the long run. Make sure your business is supported by the best planned maintenance software, so you can consistently outpace competitors and win more contracts!
An effective planned maintenance system is a win-win for you and your customers. With the best PPM system, customers benefit from extended asset life and workplace safety, while your business can secure regular job bookings with service reminders, provide unparalleled service, and make bigger profits.
Help your team build and manage PPM schedules, service contracts, SLAs, and more. Commusoft’s organizational structure and automations take the weight off your office team.
Store customer contact details, job history, asset records, communication logs, and more, all in a single planned maintenance system software.
It’s important for your mobile and admin teams to stay in sync no matter what. Commusoft’s mobile app works without internet connection, so there’s no blind spots.
When a customer calls up, you’ll know exactly the work completed, invoices paid, and past communication history.
Wow customers with organized office staff, and technicians who are knowledgeable and prepared to service their assets.
Great customer service breeds loyalty, word of mouth, and helps you continually win more business.
Quickly build and organize invoices in Commusoft. To get paid faster, you can invoice customers directly from the field, from the office, or automatically.
Commusoft makes parts management a breeze, so your team can make deliberate business purchases.
Increase job bookings, and boost cash-flow with automated service reminders and custom PPM schedules.
Chris
Director/Technician
Aurora Heating
Maintaining your existing business with service reminders is great and the ability to have your customer details, appliance data, and work history at your fingertips is also great, saving time and offering your customer that "personal feeling".
Service contracts and SLAs are critical for meeting unique customer needs and deadlines. Our service contracts are customizable, allowing you to choose specific metrics to measure with each contract. Fulfilling your SLAs has never been easier: each SLA is color-coded and features a live countdown clock.
Admins can build detailed maintenance calendars and ensure all contracted jobs are slated. Further, Commusoft's PPM system suggests optimized appointments, ensuring all requirements are met, and that technicians work from streamlined schedules.
Detailed records are essential for maintaining appliances for all of your customers. Commusoft’s asset management software allows technicians to catalogue details including asset location, model, service history, and much more, so your team will know exactly what to expect at each appointment.
The benefits of service reminders is two-fold: customers have the opportunity to maintain their assets, and your business can pad your schedules with regular service appointments. Our service reminders are completely customizable, and for added convenience, include a self-service online booking link, so customers can book whenever they please. This empowers customers, while lifting customer burdens!
Want to record more than just assets per job? Custom forms are perfect for documentation and keep your team on track. Our question and answer formats and dropdown fields ensure technicians can quickly record the data without wasting time.
Tracking time is difficult when your team is always on the go. Commusoft’s Timesheet system makes it easy for your technicians to oversee all timekeeping details from the field. We’ll help you track clock-in, clock-out, and breaks. Further, you can record “travel”, “arrive”, and “leave” times from job sites. These timestamps are automatically entered into personal timesheets throughout the day.
Be available to multi-property customers at all times
Your multi-property and commercial clients have a lot to handle each day. When phonelines are busy, or if they need access to job data outside of working hours, a personalized customer login portal has everything they need. From job statuses, reports, invoices, safety forms, and more, customer portals set property managers up for victory, while relieving admin burdens from your team.
Empower your entire mobile team
Think of our mobile app as a pocket-sized Commusoft your team can take anywhere. Your technicians can access their full diaries, customer details, job and asset history, build certificates and invoices, and much more, all while in the field.
Benefit from a powerful financial system
Our invoicing tools help your team manage all invoicing processes. Commercial clients can pay via a personalized self-service statements portal. This ensures you can accept payments any time of day, and encourage customers to pay accurately and on-time, every single time.
Flawlessly respond to last-minute jobs
Real-time vehicle tracking extends the life of your vehicles. You can enforce safe driving practices, and keep track on your entire team's whereabouts when they're in the field.
Prepare for any scenario
Our custom workflows ensure your team provides relevant data by prompting them to answer job-specific questions while on site. Responses can be added to your job reports and invoices - ensuring your clients have a full understanding of the works carried out.
Automated processes is the future of the trades. Planned maintenance system software automates workflows including managing contracts and SLAs, customizing service reminders, and sending invoices.
This system ensures your team provides dedicated customer service all while saving valuable time and money. Once implemented, an automated planned maintenance system can help your business reach new levels of success!
Learn more about planned preventive maintenance!
Trials are a great opportunity to further evaluate Commusoft. Trial versions are available upon request, following an online demonstration of the platform with one of our product experts.
Learn more about Commusoft’s Free Trial!
This depends on which one of our plans you choose, and how many team members you have.
Our platform and suite of tools support both small and large service businesses with a minimum of 4 contracted licenses per account. Please note, our product is not suitable for businesses with less than 4 members.
Learn more about Commusoft’s plans!
Service reminders are a staple for any field service business, so we'll dive into service contracts and how they can help your business book more jobs and boost company profits.
Looking to avoid service level agreement breaches? Download your step by step guide, then use it to fill in the spreadsheet, and be confident that you're not forgetting any deadlines!
"We’ve quadrupled our workload, but we’ve only doubled our workforce; this is because of all the features Commusoft offers... The beauty of Commusoft is that it’s a completely scalable solution."
