ADAPTABLE WORKFLOWS
Manage and automate complicated processes.
BUILDOPS ALTERNATIVE
Service Management for Commercial Contractors
Meet Commusoft, the field service management software designed to streamline commercial service operations for multi-trade businesses. Whether you're handling installations, maintenance, or emergency repairs, Commusoft offers a versatile solution to ensure that every task is managed efficiently and nothing is overlooked.
Why Commusoft?
TIMELY PRODUCT UPDATES
We release new features when they’re ready.
ADVANCED CUSTOMISATION
Create bespoke templates, forms, and reports.
The Best BuildOps Alternative
Service Contract Management
Build and oversee elaborate service agreements
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Out-of-The-Box Contract Creation
We make it easy to manage complex contracts and agreements. From setting contract lengths, to assigning assets, and PPM schedules, Commusoft walks users through contract creation with a user-friendly set-up wizard.
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Planned Maintenance Schedules
Create PPM schedules based on monthly, quarterly, and annual services. Calendars can be customized and automated per client, and automated to ensure no appointment is missed. Plus, you can set custom SLAs to ensure agreements are met.
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Contract Invoicing & Payments
Get paid your way by setting custom billing and payment cycles per customer. You can generate automated, recurring, or consolidated invoices based on each client's weekly, monthly, or quarterly billing schedule.
Customer Self-Service
Automate Administrative Workflows
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24/7 Online Booking
Reduce admin strain and improve productivity by allowing customers to schedule appointments on their own. Collect job bookings any time by embedding an online booking portal on your website and service reminder messages.
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Secure Technician Tracking
As your team travels to the job site, you can enable customers to track their tech through a personalized technician tracking portal. This way, they can stay up-to-date on their tech’s progress and prepare for the appointment.
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Personalized Customer Portal
Give commercial clients access to a personalized customer log-in portal. Here they can access ongoing and past appointments, job reports, outstanding and paid invoices. They also can download PDF documents and book jobs any time of day.
Diverse Payment Methods
Get Paid Quicker with Various Ways to Pay
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ACH & Credit Card Limits
Reduce credit card fees and set clear payment terms by setting limits. When an amount exceeds your set limit, Commusoft will automatically enable customers to pay through ACH instead.
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Custom Statement Portal
Reduce administrative tasks with powerful self-service tools. Simply email customers a link to their personalized digital statement portal, and allow them to review and settle their bills on their own.
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On-Site Payments
Enabling technicians to accept payments from the field has never been easier. Get paid via physical payment terminal, or allow customers to pay via secure QR code with Apple or Google Pay.
See How Commusoft Compares
10,000+
Contractors Trust Commusoft Daily
4.8/5
Average Review Rating
93%
Satisfaction with Client Support
