Dalveer
Director
Double Safe Ltd
From high-risk service contract management, streamlined asset maintenance, and custom PPM schedules, discover why Commusoft is the best fire and security software.
Commusoft’s intuitive job schedule is easy to view and easy to edit. Accommodate last minute job changes and immediately notify technicians.
Store customer contact details, job history, asset records, communication logs, and more, all in a single fire and security software system.
Keep an eye on your team from anywhere with our mobile fire and security app. Your technicians and office staff will always be in sync.
Allow your customers to schedule fire inspections or call out appointments through your website, or by phone.
Stay on top of your planned preventative maintenance (PPM) schedules, service contracts, and SLAs.
Impress customers with professional fire safety certificates and forms, excellent service, and widen your customer base.
Get paid faster by generating fire and security invoices from the field and office – or let the system automatically invoice for you.
Track real-time stock, vendors, and every part, so you don’t aimlessly spend your budget on extra fittings and spare parts.
Oversee all aspects of your fire and security business. Commusoft automatically generates a variety of reports, which can be viewed on your dashboard.
Commusoft’s fire and security software gives your company the tools they need to provide the best service possible. Whether you inspect fire alarms, install fire sprinklers, or more, your customers can depend on your team.
Dalveer
Director
Double Safe Ltd
Manage your team with an all-in-one solution
Our digital job management system keeps your team in sync. When new jobs are created, a digital sheet with relevant information is sent to your technician's mobile device. Any data they add syncs to Commusoft, available for your admin team straightaway.
Manage fire assets across different properties
Track customers fire and security assets and arrive at jobs prepared with asset history. With Commusoft, you can link assets to properties and add pertinent details such as the make/model, location, subassets, or notes. All of this information is available on your technicians' mobile device so they can access it whenever they need to.
Keep inspections and maintenance top of mind
Help your customers maintain their fire and security systems so you can reduce emergency call-outs. PPM schedules strengthen your cash flow by automatically sending reminders based on customers’ inspection or maintenance schedules. Digital service reminders empower customers to schedule jobs when it’s convenient for them.
Prevent costly contract breaches
Improve compliance, keep your team in-the-know, and smother penalty fees with our SLAs and contract management platform for fire and security. The Commusoft platform puts SLAs front-and-center on the job screen to show which need to be met, which will expire soon, and which have been successfully completed.
Ensure all safety standards are being followed
Build custom fire safety certificates, job reports, and fire inspection forms with our agile form builder. Through the Commusoft mobile app, documents can be quickly completed and digitally signed on site and sent directly to customers via email. This way, you can guarantee your team is safe on the job site, and can collect the data your admin team needs!
Processes like personalizing billing and payments with invoicing software, sending custom messages with service reminder software, and managing contracts and SLAs with service contract management software can all be automated with Commusoft’s fire and security software.
This saves you valuable time and money, helping your business reach new levels of success! After all, with less time spent on tedious admin tasks, your entire team can work on higher-value efforts.
With software, your team can digitally organize records of the fire and security assets you manage; this includes details like make and model, appliance photos, location, and past work history.
Having these at your technicians’ fingertips empowers them to arrive to jobs prepared and ready to get to work. With less time pondering previous repair history, and finding the physical location of an appliance, your team can complete jobs quicker and please customers sooner.
Learn more about Commusoft’s asset maintenance software!
Yes you can; Commusoft integrates with accounting software including Quickbooks Online, Xero, FreeAgent, and Sage, and a variety of communication, business, and payment integrations too!
Check out all our integrations!
Absolutely; whether you’re just getting started, or are rapidly expanding, Commusoft was built specifically for growing fire and security businesses.
Our platform and suite of tools support both small and large security service businesses with a minimum of 4 contracted licenses per account. Please note, our product is not suitable for businesses with less than 4 members.
Learn more about Commusoft’s different plans!
Yes, free trial versions of our platform are available upon request, following an online demonstration of the platform with one of our product experts. Trials are a great opportunity to further evaluate Commusoft.
Learn more about Commusoft’s Free Trial!
For a company that’s growing and learning how to deal with customers, it’s vital to be aware of best practices when it comes to SLAs.
Looking to avoid service level agreement breaches? Then download your step by step guide and use it to fill in the spreadsheet!
"We certainly wouldn’t be able to run our business as we do at the moment without the use of Commusoft. It’d be impossible to do."