Commusoft vs Service M8

Commusoft’s intelligent scheduling feature can save your business hours of admin headaches and driving time thanks to automated route optimization. When using suggested appointments, Commusoft analyzes a job’s location and your technicians’ existing jobs to find the best time and the shortest route; all in a matter of seconds. Whether you schedule tens or hundreds of jobs at once, you can rely on our powerful mass-scheduling functionality to create efficient routes for your entire team.

Learn more about intelligent job scheduling.

The Commusoft mobile app is a powerful extension of the web software. It’s designed to empower your technicians to maximize efficiency on the road and improve record keeping. With different user roles, you can control who can access what – such as scheduling, forms, part requests, emailing, invoicing, and more. We understand our clients have diverse needs, so our mobile app is available on iOS and Android devices. Your team can take photos and video on site and attach to either the job record or a custom form – and many functions will work without an internet connection!

Learn more about Commusoft’s field service mobile app.

Commusoft offers a variety of ways to invoice and bill your customers, including automated, consolidated, on site, and of course manual billing. Automated invoicing is fantastic if you’re looking to reduce admin and streamline your operations even further. You can customize this time-saving automation by job type, so you decide which jobs automatically invoice and if they charge a flat rate or by labor and materials. Additionally, Commusoft’s invoicing feature supports mobile invoicing, branded PDFs, online payments, and more.

Learn about Commusoft’s invoicing software.

Commusoft’s inventory management system works seamlessly from both our desktop and mobile app. We support multi-location workflows, including the transfer of parts from your warehouse to technician trucks. Inventory management helps managers coordinate all inventory activities, so teams can avoid overordering and stockpiling extra parts. With their mobile barcode scanners, technicians can exchange parts, and request or order parts, all from the road. With automatic reordering and dynamic picking lists, our clients can focus on providing excellent customer care, and boost overall company revenue.

Learn more about field service inventory management.

We pride ourselves on our 5-star client services and support – and we strive to always go above and beyond for our customers. Our training isn’t limited to impersonal videos; Commusoft provides personalized training sessions. Our implementation process sets clients up for success. Further, with articles from our Knowledge base, and email support, Commusoft strives to constantly empower clients.

We listen to our clients when developing new features for the software. As a result, we regularly release requested tools and functions that our client base have suggested. This ensures Commusoft best suits their needs. After all, Commusoft exists to make our client’s lives easier.

Learn more about Commusoft’s training and support.

Clients enhance their daily operations with powerful integrations, including Quickbooks Online (which syncs customer and supplier invoices, credit notes, and payments two ways between Commusoft), Stripe, Zapier, Gmail, and many more. Commusoft’s integrations are purpose-built, with client success and happiness in mind. With seamless updates, businesses can focus on providing world-class customer service without being bogged down with trivial tasks.

Learn more about Commusoft’s integrations.